Refund Policy
Refund Policy
Last updated: May 2026
At Dry Clean Air, customer satisfaction is extremely important to us. If you are not completely satisfied with your purchase, we’re here to help.
30-Day Free Returns
We offer a 30-day return policy on eligible items.
You may return your order within 30 days of delivery for a full refund.
Free Return Shipping
We provide free return shipping for eligible returns within the United States.
To begin a return, please contact us at:
Our support team will provide return instructions and, when applicable, a prepaid return shipping label.
Refund Eligibility
To qualify for a refund:
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The item must be returned within 30 days of delivery
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The item should be unused or lightly used
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The item should be returned in its original packaging whenever possible
We reserve the right to deny returns that show excessive damage, misuse, or abuse.
Refund Processing
Once your return is received and inspected, we will notify you regarding the approval status of your refund.
Approved refunds are typically processed back to the original payment method within 5–10 business days.
Depending on your bank or credit card provider, additional processing time may apply.
Damaged or Incorrect Orders
If your item arrives damaged, defective, or incorrect, please contact us as soon as possible with your order number and photos of the issue so we can resolve it quickly.
Non-Returnable Items
Certain items may not be eligible for return, including:
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Final sale items
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Gift cards
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Used products with excessive wear or damage
Contact Us
If you have any questions regarding returns or refunds, please contact us:
Dry Clean Air
Miami Beach, Florida
support@drycleanair.com